No. We support travel professionals across platforms such as TravelJoy, WeTravel, SquadTrip, Keap, and The CEO Command Suite. Your application helps us evaluate your current tools and the complexity of the support you need.

In many cases, yes. Support is designed to work within your approved existing systems whenever the requested work fits our service scope and access requirements.

That is common. The application and fit process help identify the recurring work that is consuming your time and determine whether the trial or a monthly support path is appropriate.

No. The Travel VA Fit Trial is a one-time 30-day fit experience for $297. It includes 12 hours, free basic setup, and up to two support areas within a defined scope. It is not available as an ongoing hourly service.

The trial does not convert or charge you automatically. Around day 21 we hold a fit review with you, and you confirm your package and commitment by about day 25. Monthly service can begin on day 31 once your agreement, payment, and required access are complete. The standard package setup fee applies, except when a twelve-month commitment waives it.

Yes. Monthly support has a standard three-month minimum commitment. A twelve-month commitment waives the setup fee. After your initial commitment, your plan renews automatically at the same commitment level.

Yes. You can upgrade during your commitment, normally effective the next service month. If you need more support right away, you can approve additional hours at $25/hour. Downgrades take effect at renewal.

No. Unused hours expire at the end of each service month. We send usage alerts at about 75% and 90% of your hours. Work continues until your hours are used, then pauses unless you approve additional time at $25/hour in writing.

Time is tracked to the exact minute—small tasks are never rounded up—and each record shows the date, task, support area, and duration. Calls, client-specific preparation and follow-up, reporting, testing, and revisions use your monthly hours. Each request includes two revision rounds. Internal training and corrections of our own errors never reduce your hours.

No. New or materially changed emails, sequences, social posts, sales pages, forms, and automations that affect your customers, payments, or data are held until you explicitly approve them. Invoice amounts, payment terms, and refunds also need your authorization. Routine work can follow standing approvals you set, such as approved templates.

You receive a weekly report every Friday by 3 p.m. Eastern (the preceding business day when Friday is a company holiday), plus a monthly summary within three business days after each service month ends.

You may ask, but work outside the approved scope is not guaranteed. We will clarify whether the request can replace an existing priority, requires a separate project quote, or should be referred to another specialist.

Messages receive a human response within 48 business hours (two business days). This is a response standard, not a task-completion guarantee; task deadlines are agreed in your work plan. Standard support does not include same-day urgent requests or weekend coverage.

Access is limited to what is needed for the approved work and is governed by written confidentiality, data-security, and service terms. Sensitive information should only be shared through approved secure methods.

Support begins once five requirements are complete: your signed agreement, payment, a completed onboarding form, the required access, and your assigned VA. Your signed service documents control the exact timing.

Access is removed at the end of service, and you receive your final files, work status, and a handover within three business days.

No. Applications are reviewed for fit, scope, readiness, platform needs, and available capacity. If we are not the right fit, we will communicate that respectfully.